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ARI Data Tables

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TOPIC: Nothing is working.
#24241
Nothing is working. 12 Years, 10 Months ago Karma: 0
I just purchased the ARI Data Table. I installed on my site based on the instructions provided. Module is enable but doesn't work, plugin is enable and it doesn't work. Am I missing something here? SQL queries don't work either and when I click on save and close and come back again the query is missing. Any help will be appreciated. My Joom version is 1.7.3

-John
jgarcia
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#24242
Re:Nothing is working. 12 Years, 10 Months ago Karma: 760
Hello,

Check that "System - ARI Extensions" plugin is installed and enabled. This fact is described in readme.txt file from aridatatables_unzip_first.zip archive.

Regards,
ARI Soft
admin
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#24245
Re:Nothing is working. 12 Years, 10 Months ago Karma: 0
Thanks for the quick reply. I check the module and plugin both are enable. I can configure the module but when it comes to show the table and/or chart on the page, it only shows the phrase... "No data available".
jgarcia
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#24246
Re:Nothing is working. 12 Years, 10 Months ago Karma: 760
Could you provide a link to a page where we can see a problem and temporary access to your J! backend by email so we can investigate an issue?

Regards,
ARI Soft
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#24249
Re:Nothing is working. 12 Years, 10 Months ago Karma: 0
Email and login access provided.
jgarcia
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#24250
Re:Nothing is working. 12 Years, 10 Months ago Karma: 760
"System - ARI Extensions" plugin is not installed on your site. We wrote about it in our previous post. Use plg_system_ariextensions.zip archive from aridatatables_unzip_first.zip to install the plugin. After installation enable the plugin.

Regards,
ARI Soft
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