Hello,
as the subject said, in Ari GChart the option stacked ist nearly without function. It dosnґt matter either i set stacked to yes or no the Chart wonґt be shown as stacked.

13 Calls taken
7 Calls missed

means 20 Calls get in.

is shown like a linechart and is doesnґt go till 20 and is splitted in 7 based + 13 ontop

I hope you know what i mean.

Is there any way to get it stacked as it should be ?

Hello,

Could you specify what plugin code you use and provide an image where we can see what do you want to achieve?

Regards,
ARI Soft

Hello,
iґll try my very best....

I get a sql-query from 7am to 8pm with incoming calls which are answered an missed, updated every 15 minutes. That works without problems.

Then i choose an an Tabletype: ARI GChart, type Area Chart (or Column Chart) and set the value from Stacked to "yes" (values are stacked "accumulated").
in case i got 7 recieved and 3 missed calls within 15 minutes from 7am to 7.15am it should be looking something like that...

10 R (7 recieved)
9 R
8 R
7 R
6 R
5 R
4 R
3 M (3 missed)
2 M
1 M
0 7-7.15

but it is shown like this (with 2 bars):

10
9
8
7 R (7 recieved)
6 R
5 R
4 R
3 M R(3 missed)
2 M R
1 M R
0 7-7.15

means, the 7 recieved calls are not added to the 3 missed ones so that i see that there were 10 calls within 15 Minutes.

If i set the Option "Stacked" to "No" there is no difference

Could you send a SQL dump, SQL query which you use and screenshot(s) of module settings or a temporary access to your J! backend by email so we can investigate this issue?

Regards,
ARI Soft

We cannot email a dump or login credentials without setting up a "clean" test scenario, sorry. But I created an excel diagramm to show what we try to do:



The table data for this image:



You can see that in the diagramm, Y Position 3 sums up the values 6 and 7 to show an accumulated value of 13. When we use our real data within the joomla page the values are not added but shown as seperate areas / columns.

You can create a SQL dump with sample data.

Regards,
ARI Soft