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just purchased and no idea how to make this work
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TOPIC: just purchased and no idea how to make this work
#51002
just purchased and no idea how to make this work 10 Years, 3 Months ago Karma: 0
HI there,

We purchased the extension last week and I have no idea how to make it work..I've uploaded an excel sheet with a couple of columns, uploaded it to my site, created the module and linked the csv file and assigned it the the selected page, but nothing displays...I just don't understand exactly what i'm looking at. Is there a step by step video tutorial I could access?
The detailed help here link is quite appalling.
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#51003
Re:just purchased and no idea how to make this work 10 Years, 3 Months ago Karma: 760
Hello,

Could you send screenshot(s) of module settings page by email and a link to a page where you try to use the module?

PS: Send also your order number by email please.

Regards,
ARI Soft
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#51032
Re:just purchased and no idea how to make this work 10 Years, 2 Months ago Karma: 0
which email address should I use?
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#51033
Re:just purchased and no idea how to make this work 10 Years, 2 Months ago Karma: 760
"email" is our previous post is a hyperlink.

Regards,
ARI Soft
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#51394
Re:just purchased and no idea how to make this work 10 Years, 2 Months ago Karma: 0
Why take it to email? Is it a secret? If you post it here it might help others, like me.
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#51395
Re:just purchased and no idea how to make this work 10 Years, 2 Months ago Karma: 760
Hello,

We asked to send by email order number and screenshots of module settings page (for example it can contain some information about connection). It is private data so we requested it by email.

Regards,
ARI Soft
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