ARI Soft - ARI Docs viewer - document not loading

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Joomla components

ARI Docs Viewer

ARI Docs viewer - document not loading

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TOPIC: ARI Docs viewer - document not loading

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#58931

ARI Docs viewer - document not loading 8 Years ago	Karma: 0
I use ARI Doc Viewer with Joomla 3.6.4 and PHP 7.0. When I open a document using Google Doc viewer engine, sometimes the document is not displayed at all. However after several page refreshes the document is displayed again. You can check this here: csanadystudio.hu/en/homepage/publications/94-time-2. If you refresh the page several times, sometimes the document is not loaded.

ildiwhite

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#58933

Re:ARI Docs viewer - document not loading 8 Years ago	Karma: 760
Hello, "Google Docs Viewer" is 3rd party only service if a document is not loaded, this some problem or limitation on "Google Docs Viewer" side. You can use an alternative PDF viewer. The extension supports "PDF JS" viewer, it is not used online services. Regards, ARI Soft

admin

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#58936

Re:ARI Docs viewer - document not loading 8 Years ago	Karma: 0
Thank you for the reply. Is it possible to hide the download link when using PDF JS and Office Docs Viewer?

ildiwhite

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#58940

Re:ARI Docs viewer - document not loading 8 Years ago	Karma: 760
It is possible to edit editor template for "PDF JS" viewer. For this see <joomla_directory>/media/arisoft/pdfjs/web/viewer.html file. Regards, ARI Soft

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