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ARI Fancy Lightbox

Update fails

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"ARI Fancy Lightbox" WordPress plugin

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TOPIC: Update fails

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#62351

Update fails 7 Years, 2 Months ago Karma: 0

Code:

An error occurred while updating ARI Fancy Lightbox: The package could not be installed. The package contains no files.

I was getting this error repeatedly with the 1.5.3 version, so I bought a new one today to get the latest download, which is 1.6.1. Same issue.

If I c/p the download link with my api key into the browser, I get an empty page with no download.

I'm on WP 4.9.2 using the Divi Theme with PHP 7+. All the other plugins and themes installed are able to update successfully.

Marchesk

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#62352

Re:Update fails 7 Years, 2 Months ago	Karma: 763
Hello, Have you bought the plugin via our site? Do you enter API key in plugin settings like described here? PS: An alternative way to update the plugin, download the latest version from our site, uninstall it on your site and then install the downloaded version. Regards, ARI Soft

admin

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#62374

Re:Update fails 7 Years, 2 Months ago	Karma: 0
+1 As already reported by me: Update on Pro-Version is not working. No error message, just that there are no updates available, when there in fact are. API Key has been entered successfully.

Karav

Last Edit: 2018/01/27 15:18 By Karav.

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#62390

Re:Update fails 7 Years, 2 Months ago	Karma: 763
Hello, Please send an API key which you use by email so we can check it in our test server. Regards, ARI Soft

admin

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