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Installation problems
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"ARI Fancy Lightbox" WordPress plugin
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TOPIC: Installation problems
#65206
Installation problems 5 Years, 6 Months ago Karma: 0
I have just bought the pro version and I've downloaded "arifancybox_unzip_first.zip" and I've extracted it to a folder on my PC. The "read me" file instructs me to use the mod_arifancybox.zip for the install.

When I use the Wordpress "Add Plugin" / "Upload Plugin" I get an error message when I select that zip-file. The message basically says that the file does not contain any plugins.

Where am I going wrong?
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#65207
Re:Installation problems 5 Years, 6 Months ago Karma: 0
If you've already spotted my mistake then congratulations! Looks like I might just have lost $15!

It turns out I bought and downloaded the Joomla version instead of the Wordpress version which can only be downloaded from within Wordpress(?) for $9.

I have now purchased, downloaded and activated the right version.

Any chance of a $15 refund?

Regards - from someone who has just learnt a valuable lesson.
Paul
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#65209
Re:Installation problems 5 Years, 6 Months ago Karma: 760
Not a problem. We have provided the refund.

Regards,
ARI Soft
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#65212
Re:Installation problems 5 Years, 6 Months ago Karma: 0
Thank you. Your understanding is very much appreciated.
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