Hello, I have been a long time user of "ARI Fancy Lightbox" pugin. I recently switched over to a new Theme and it has stopped working.

I worked with the theme support but they said:
"ARI fancy lightbox is not compatible with the our theme and its reacts as a third party plugin. Our theme comes with lightbox functionality by default but this plugin is causing a conflict. Please remove ARI plugin or contact their support to solve your issue because we only provide our dedicated support for theme options."

REPLICATION:
1) Go to: https://laserfied.com/gallery/
2) click on an image.
3) It just shows a dimmed screen and should show an image.

If I open my default theme "Twendy Seventeen" then it works fine. I also went to trouble shooting mode and activated all plugins and it works fine under the other theme. It also works fine in my old them which was "eStore". I also tried turning off the "Image Lightbox" under Customize/Page in my new theme and it still doesn't work. So it is only not working with my new theme.

I have had the "ARI Fancy Lightbox" plugin for over a year and have never had problems with it. It is an AWESOME plugin and I want to continue to use it. I understand that it is a problem with the theme but if there is code that we can implement to fix it then I would be greatly appreciative.

Thank you for your help,
Daron

Hello,

This problem with the theme. It adds some specific styles for old version of Fancybox library and it affects on "ARI Fancy Lightbox". Open "ARI Fancy Lightbox -> Settings -> Style" page and populate "Custom CSS" parameter with the following code:

body .fancybox-inner {overflow:auto;position:static;}

Regards,
ARI Soft

It worked!!!

Thank you so much! I am upgrading your plugin now!

I really love it and have not found a better lightbox anywhere.

Thanks again!