Hi,

I'm using the ARI Image Slider for a site and am trying to use the thumbnails feature to resize images in sliders throughout the site. When I enable the thumbnails option on the site however, I'm getting a 403 error for the resized images in the public_html/cache folder. I checked the permissions in both the cache and images/slides folder (where slideshow images reside) and permissions appear to be correct (755 for folders and 644 for files). I've used the same slider on a development server and did not run into any issues. Any idea what might be causing this to happen?

Hello,

Check configuration in .htaccess file.

Regards,
ARI Soft

That was the problem-- access to the cache folder was being restricted in htaccess. Allowing access fixed the issue. Thanks!