A web developer set up our site, and he ended up being a crook so we cut ties with him completely. So I do not have the order number or any emails because I wasn't the one who originally purchased it. Is there another way I can find the information?

Support for commercial extensions is provided only for customers. Try to find contacts of your developer.

Regards,
ARI Soft

Currently titles are used in "title" attribute of <A> tag. They don't show under thumbnails on the page. Could you explain what's wrong?

Regards,
ARI Soft

I was trying to create an "alt" tag for each picture, and I read in another ari soft forum that the "title" column in the .csv file can be used as an "alt" tag.
Currently I only have the "file name" and "description" columns filled in on the .CSV file.

*When I filled in the "title" column the text would show up underneath the thumbnails. I had to remove them right away because the page is currently live and it looked bad.

If you want to add "alt" attribute for <IMG> tag for thumbnails, create "Alt" column in CSV file.

Regards,
ARI Soft

I just tried adding an Alt column and it still isn't showing up in the code version of the page.
attached is the .csv file with the alt tag added to the first picture- which is the left thumbnail on the page.

*attachment didn't work. let me know how I can send you the file.