Hello,
1. Upgrade the component to v. 3.3.6 and add "Penalty" column to a CSV file. We have sent a sample CSV file by email.
2. You can submit feature request
here and we will implement it in a future release or if you need this feature urgently we can implement it as custom development.
3. "Help" button is added in view.html.php files in sub-folders from <joomla_directory>\administrator\components\com_ariquiz\views\ folder.
4. It is not possible. Joomla! uses "option" request parameter to identify what component should be loaded.
Regards,
ARI Soft