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URGENT :( total crash
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TOPIC: URGENT :( total crash
#35470
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 0
Dear Sir,

I can't access ari quiz backend at any condition and frontend looks like this: www.test.przypadkimedyczne.pl/testy/przypadki-medyczne-z-chirurgii/3822-test-doktorze-boli-mnie-szyja.html

I have swithecd off "ARI Quiz in Content" and installed and enabled "ARI Quiz Anywhere"

Thank you,
Matt
eMCe71
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#35472
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 760
What happen when you try to open backend of the extension (an error occurs or a blank page appears)?

Regards,
ARI Soft
admin
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#35480
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 760
Could you provide a temporary access to your J! backend by email so we can investigate the problem with "ARI Quiz Anywhere" plugin?

Regards,
ARI Soft
admin
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#35509
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 0
Blank page appears.
I will write and e-mail as well.

Thanks,
Matt
eMCe71
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Last Edit: 2013/01/08 22:29 By eMCe71.
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#35519
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 760
Try now. "ARI Quiz Anywhere" works fine. It didn't work because it seems plugin code was copy-pasted and WYSIWYG editor added unnecessary HTML code around plugin code.

About blank page after extension's upgrade. Check web server error log, usually a blank page appears when a PHP error occurs.

Regards,
ARI Soft
admin
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#35537
Re: URGENT :( total crash 11 Years, 10 Months ago Karma: 0
Hi,

I checked very carefully server error log and nothing relevant to ARI Quiz happened.
Any ideas?

And about "Ari quiz anywhere" - could you send me (redakcja_at_przypadkimedyczne.pl) working version? So I could install it on my official website after updating Ari quiz component? I haven't copy and pasted anything. Plugin was directly from your server.

Regards
eMCe71
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