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TOPIC: Install Error
#54446
Install Error 9 Years, 6 Months ago Karma: 0
I have searched and only found questions without answers... I have tried to install paid version for the first time and get the following error message

1054 Unknown column 'parent_id' in 'where clause' SQL=SELECT CategoryId FROM jos_ariquizcategory WHERE parent_id = 0


When I select ARI Quiz form the components menu, I ge tthe following error message

1054 Unknown column 'C.parent_id' in 'field list' SQL=SELECT C.CategoryId,C.CategoryName,C.parent_id,C.lft,C.rgt,C.level FROM jos_ariquizcategory C WHERE C.lft > 0 ORDER BY lft asc

Can someone please help - not a good start for first time use!

Thanks
VantageAutomotive
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#54453
Re:Install Error 9 Years, 6 Months ago Karma: 760
Hello,

It seems the extension was incorrectly upgraded from a previous version of "ARI Quiz" or from "ARI Quiz Lite". Could you provide a link to a page where the problem occurs and a temporary access to your J! backend by email so we can investigate the problem in more details?

Regards,
ARI Soft
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#54474
Re:Install Error 9 Years, 6 Months ago Karma: 0
Email sent - thanks you guys!
VantageAutomotive
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#54480
Re:Install Error 9 Years, 6 Months ago Karma: 760
Try now please.

Regards,
ARI Soft
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#54490
Re:Install Error 9 Years, 6 Months ago Karma: 0

All fixed - thank you so much!

What was causing the problem?
VantageAutomotive
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#54491
Re:Install Error 9 Years, 6 Months ago Karma: 760
As we wrote previously, it seems the extension was incorrectly upgraded. We re-installed it.

Regards,
ARI Soft
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