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Error displaying to someone taking a quiz
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TOPIC: Error displaying to someone taking a quiz
#71966
Error displaying to someone taking a quiz 5 Months, 2 Weeks ago Karma: 0
A user gets the following error (see attachment) when they are taking the quiz - I don't know what stage this is in the quiz. We've had many successful completions of the quiz since we installed the component.

I'm running Joomla 4.4.5 with ARI Quiz" v. 3.10.18.

Any help with this would be very much appreciated.

www.ari-soft.com/images/fbfiles/images/ARI_Quiz_Error-153e17c67c21d379ccddb92054dc7ff9.jpg[/img]
Last Edit: 2024/06/05 21:01 By derekkoopowitz.
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#71990
Re:Error displaying to someone taking a quiz 5 Months, 1 Week ago Karma: 760
Hello,

Is it possible to see the problem anywhere? Unfortunately we can't investigate it by a screenshot.

PS: You can send a link by email.

Regards,
ARI Soft
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#71994
Re:Error displaying to someone taking a quiz 5 Months, 1 Week ago Karma: 0
The issue seemed to have fixed itself - I'm not sure how or why this happened.

Thank you for your response almost 2 weeks after this happened. I guess buying a product and getting support are not mutually beneficial.
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#71995
Re:Error displaying to someone taking a quiz 5 Months, 1 Week ago Karma: 760
Sorry for the delay. It is our bad we accidentally missed the message.

Regards,
ARI Soft
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