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Joomla components
ARI Sexy Lightbox Lite

Border artefact on lightbox popup
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TOPIC: Border artefact on lightbox popup
#63587
Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 0
Hi all,

Just installed the sexy lightbox lite plug in my Joomla 3 and got an unexpected graphical artefact.
What can I do to resolve this?

Please see below screen dump from the popup.
See the weird black non-connected border.

Pic is resized at initial show to 800x600.
The original pic is a full screen-dump at 1920x1080.

Thanks for any insights!
adrian_vg
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#63588
Re:Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 760
Hello,

Could you provide a link to a page where the problem occurs so we can investigate it?

Regards,
ARI Soft
admin
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#63590
Re:Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 0
Hi and thanks for the feedback!
Unfortunately this is an internal web site with no connection to the outside world.

Is there anything I could do myself to troubleshoot?

Edit: I've tried smaller original pics, and these don't seem to have that artifact.
Seems to be size related, maybe the problem is when resizing the popup pic, ie the popup is 1920x1080 and the monitor itself is also 1920x1080?
adrian_vg
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Last Edit: 2018/09/11 06:12 By adrian_vg.
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#63591
Re:Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 760
We can investigate the problem if you reproduce the problem on a public site.

Regards,
ARI Soft
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#63592
Re:Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 0
Working on it. Have a site for you to see, but can't seem to get the plugin to pop up the pic...
adrian_vg
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#63593
Re:Border artefact on lightbox popup 6 Years, 2 Months ago Karma: 0
Never mind. Found another solution.
Sorry about wasting your time!
adrian_vg
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