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Joomla components

ARI Smart Book

Problems loading smart book

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TOPIC: Problems loading smart book

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#51735

Problems loading smart book 10 Years, 2 Months ago	Karma: 0
Never loads, just spins. www.skymountaincs.org/index.php/sm-parentinformation?id=963 Looks like the code and images are there. When I compare to the "Las Vegas" demo though, I seem to be missing <div class="ari-smartbook-container" id="ariSmartBookContainer">. Is it related?

gary767

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#51737

Re:Problems loading smart book 10 Years, 2 Months ago

Karma: 760

Hello,

This is a javascript conflict. jQuery library are twice on your site. One time by Joomla! and second instance by "bonusframework" plugin (correct solution is using Joomla! version of jQuery). Disable jQuery loading in "bonusframework" plugin settings if it supports this ability or it is possible to use "jQuery Easy" or "JS Plant" plugin to resolve this problem.

PS: We can help to resolve the problem if you provide a temporary access to your J! backend by email.

Regards,
ARI Soft

admin