ARI Soft - Install Failure - Ends up with a white screen

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Joomla components

ARI Smart Content

Install Failure - Ends up with a white screen

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TOPIC: Install Failure - Ends up with a white screen

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#4521

Install Failure - Ends up with a white screen 14 Years, 6 Months ago

Karma: 0

I have tried installing using the standard method, then from the directory, then from a URL address and all fail the same way. After about 30 seconds, the screen goes white and my browser says done. Nothing shows up in components nor can I find any new directories installed.

Live site is at www.led-pwr.com/powergatellc/

It's a fresh install with Joomla 1.5 / MySQL - 5.0.77. I'm using current rev of FireFox on a PC.

Any advice?

Gorden

gorden

The administrator has disabled public write access.

#4531

Re:Install Failure - Ends up with a white screen 14 Years, 6 Months ago	Karma: 760
Hello, It seems timeout occurs. You can install PHP Settings plugin that increase timeout value. Install and enable this plugin, please, and then try to install 'ARI Smart Content' again. If problem still appears, provide temporary access to your Joomla! backend by email, please, and we'll investigate and fix it. Regards, ARI Soft

admin

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#4532

Re:Install Failure - Ends up with a white screen 14 Years, 6 Months ago	Karma: 0
Tried, did not work. I'll email you access now.

gorden

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#4533

Re:Install Failure - Ends up with a white screen 14 Years, 6 Months ago	Karma: 760
We have installed the component. 'PHP Settings' doesn't work on your site because PHP is run in safe mode. Regards, ARI Soft

admin

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