Hello,

I purchased the Executive upgrade, put the key in settings as shown, and... nothing happened. It just kept saying I needed to upgrade. I logged out of WP and in again, and my WP admin screen was blank! I looked into it and saw it was a plugin issue, so I uninstalled and reinstalled ARI Stream Quiz, but that did nothing, so I uninstalled a different plugin I wasn't using and that brought my admin page back at least, but ARI still isn't updating. Yes, I downloaded the package to my computer and unzipped it first, as instructed. I have a screenshot of where I put the key below. Did I do it wrong? I initially only put it in the first spot, but when it didn't work, put it in the second as well.

Thank you!

Hello,

Your screenshot is for free version of "ARI Stream Quiz". It doesn't require an API key to install new versions. It loads updates from WordPress plugin repository.

"MailChimp API key" and "MailerLite API key" parameters are used for integration with MailChimp and MailerLite services.

Regards,
ARI Soft

Okay... then how do I install the version I paid for? It said the key would upgrade my version...

Have you bought the plugin via our site or on CodeCanyon?

Regards,
ARI Soft

Via your site, I believe. This is the page that came up when I bought it. It was $17 total. It was the Personal version.

This is the email I got that led me to the screenshot above.