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Facebook Sharing - App Error
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"ARI Stream Quiz" WordPress plugin
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TOPIC: Facebook Sharing - App Error
#63316
Facebook Sharing - App Error 6 Years, 5 Months ago Karma: 0
Hello,

I am having an issue that has to do with communication between facebook and the ARI Stream Quiz plugin for a personality type quiz. I have configured the sharing tab using the documentation instructions for setting up a facebook app ID, however it is not working properly.

Though Twitter and Pinterest sharing is properly pulling the correct content of Twitter post including predefined variables and result image, Facebook is not pulling the title or content of the Facebook post which were entered in the settings.

Instead of the result image, title, and content, I am seeing the Quiz title, and the Quiz description (from the quiz settings rather than from the sharing settings), and the URL of the home page which is okay (Twitter shows the URL of the quiz itself).

Could it have to do with latest Facebook Graph API version? Is there something else I am missing - perhaps a configuration to the body or head tags of the site?

I have scraped the site using the Facebook Sharing Debugger tool (developers.facebook.com/tools/debug/sharing)and receive the following warning that should be fixed:
Missing Properties: The following required properties are missing: og:type, fb:app_id

You can view the quiz here: www.wisdomrisingbook.com/five-buddha-family-quiz/

Any ideas? Has anyone else had this issue and found a solution?

Much Advance Thanks,
Limor
Last Edit: 2018/06/28 20:57 By Limor.
The administrator has disabled public write access.
 
#63450
Re:Facebook Sharing - App Error 6 Years, 4 Months ago Karma: 0
Was this ever resolved for you?
The administrator has disabled public write access.
 
#63451
Re:Facebook Sharing - App Error 6 Years, 4 Months ago Karma: 0
Hi, no, this hasn't been resolved yet. I am still waiting for a resolution so I can complete the project using your plugin. Is there any way to expedite my question to your support team? Is there a phone number I can call for support? Thank you.
The administrator has disabled public write access.
 
#63452
Re:Facebook Sharing - App Error 6 Years, 4 Months ago Karma: 760
To Limor, we sent e-mail to m..e@in...gns.com at 22 July and asked a temporary FTP access to <wordpress_plugins_directory>/ari-stream-quiz/ folder to have ability investigate the problem on your site. We can't reproduce it on our test server, probably this is a conflict with 3rd party plugin/theme.

Regards,
ARI Soft
The administrator has disabled public write access.
 
#63466
Re:Facebook Sharing - App Error 6 Years, 4 Months ago Karma: 0
I can provide you with FTP access. What support email should I send it to?
The administrator has disabled public write access.
 
#63467
Re:Facebook Sharing - App Error 6 Years, 4 Months ago Karma: 760
Use this email.

Regards,
ARI Soft
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