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Facebook share not showing user results
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"ARI Stream Quiz" WordPress plugin
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TOPIC: Facebook share not showing user results
#64748
Facebook share not showing user results 5 Years, 9 Months ago Karma: 0
Hey there AriSoft team,

Just to say, your plug-in is literally one of the most robust I've ever worked with and I've loved discovering how it works!

I'm just running into a problem with the sharing button. I've screen-grabbed what Facebook generates, compared to what Twitter generates and attached it below.



As you can see, Twitter generates the user's quiz results. Facebook, however, does not and as I'm relying on the viral aspect of the quiz to help me generate leads, I'd super appreciate any help you can give to help me get this up and running.

I've read thru all the forum stuff I can - searching using: www.ari-soft.com/Forum/?func=search&q=facebook+quiz+results+sharing

I've also checked my Facebook App ID is correct (it is ) and taken my Facebook description limit 70. But nothing changed when I did.

My quiz page is: meridianmoves.com/are-you-in-your-element-quiz/

Please do let me know if you need anymore details!

Thanks so much for any help, S
Last Edit: 2019/03/25 07:39 By sallyflewelling@gmail.com.Reason: image didn't load
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#64753
Re:Facebook share not showing user results 5 Years, 9 Months ago Karma: 760
Hello,

Could you provide a temporary FTP access to <wordpress_plugins_folder>/ari-stream-quiz/ folder by email so we can investigate the problem? It can be a conflict with a 3rd party plugin.

Regards,
ARI Soft
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#64756
Re:Facebook share not showing user results 5 Years, 9 Months ago Karma: 0
Thanks will do
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#64763
Re:Facebook share not showing user results 5 Years, 9 Months ago Karma: 0
Hi there,

Have you found any solutions to this so far?

I am having the same problem. I created a new Facebook App and input the App ID in appropriate field, but sharing via Facebook still displays the page title only instead of the result title.

Thanks in advance.
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#64764
Re:Facebook share not showing user results 5 Years, 9 Months ago Karma: 760
Hello

To sach.patel.tbm: do you use free or PRO version?

Regards,
ARI Soft
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#64929
Re:Facebook share not showing user results 5 Years, 7 Months ago Karma: 0
I am having the same issue except users get a message that the app isn't set up correctly.
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