I have customized the html for a result:
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<h4 style="letter-spacing: 0.3em; color: #5c355e; text-align: center;">CONGRATULATIONS!</h4>
<h1 style="text-align: center;"><span style="color: #c43b42;">You're a great candidate.</span></h1>
<p style="text-align: center;"><span style="color: #5c355e;">To confirm your eligibility, we first need to analyze a photo of your smile.<br></span></p><p style="text-align: center; "><span style="color: #5c355e;">In the next section, please complete the form and send us your photo.</span></p>
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but the formatting is not working (see screenshot attached). h1 and h4 are definitely defined in my CSS and working fine everywhere else on my site, but not here.